Contact Us

Your enquiries and feedback are important to us to enhance our products and services to you.  You may communicate with us by visiting our office in person, by mail, by telephone, by fax or by email.  Our contact information is set out below for your convenience.

 

Address

35/F, Morrison Plaza, 9 Morrison Hill Road, Wanchai, Hong Kong.

 

Telephone

2891 0298

 

Fax

2891 7063

Email

General Enquiry – 

HIS: hanson.his@hanson-insurance.com.hk

HIM: hanson.him@hanson-insurance.com.hk

HIB: hanson.hib@hanson-insurance.com.hk 

 

Business Enquiry – 

HIS: marketing.his@hanson-insurance.com.hk

HIM: marketing.him@hanson-insurance.com.hk

HIB: marketing.hib@hanson-insurance.com.hk

 

Claims Enquiry – 

General

HIS: his.claim@hanson-insurance.com.hk

HIM: him.claim@hanson-insurance.com.hk

HIB: hib.claim@hanson-insurance.com.hk

Office Hours

Monday to Friday – 9:00 a.m. to 5:30 p.m.

Saturday – 9:00 a.m. to 1:00 p.m.

Sunday and Public Holidays – Closed

 

Special arrangement for Typhoon Signal No. 8 or higher

If Typhoon Signal No. 8 or higher is hoisted during office hours, our office will be closed for the rest of the day after the hoisting of such signal.  If such signal is hoisted before 9 a.m. and does not lowered to Typhoon Signal No. 3 or lower before 1 p.m., our office will be closed for the day.  If such signal is lowered to Typhoon Signal No. 3 or lower before 1 p.m., we will resume operation within 2 hours after the lowering of such signal.

 

Special arrangement for Black Rainstorm

If Black Rainstorm Signal is hoisted during office hours, our office will remain opened.  If such signal is hoisted before 9 a.m. and does not lowered before 1 p.m., our office will be closed for the day.  If such signal is lowered before 1 p.m., we will resume operation within 2 hours after the lowering of such signal.

 

Privacy and/or Personal Data Collection

If you wish to communicate with us on any Privacy and/or Personal Data collection matters, please direct your enquiry to our Privacy Officer by mail to the address shown above or by email to privacy.his@hanson-insurance.com.hk . All matters will be treated in confidential.

 

Complaints

If you wish to communicate with us on any complaint matters, please direct your enquiry to our Complaints Officer by mail to the address shown above or by email to complaints.his@hanson-insurance.com.hk . All matters will be treated in confidential.

General Enquiry

35/F., Morrison Plaza, 9 Morrison Hill Road, Wanchai, Hong Kong    Tel: (852) 2891 0298    Fax: (852) 2891 7063

Terms of Use | Disclaimer | Terms of Business Agreement